How to Integrate Customer Service in Mobile Apps
What is it that makes an app become successful in a short span of time? We have summed up all the answers to your reverie in this article (Here's your golden ticket).
What is it that makes an app become successful in a short span of time? We have summed up all the answers to your reverie in this article (Here's your golden ticket).
Mobile app UX design decides the fate of an app business. UX design entails every single element on the app that affects a user's perception and how they interact. App…
From onboarding to checkout, any minor glitches can cause users to withdraw from the app, considering the plethora of alternative options available to them. On the other hand, a glitch-free navigation system ensures an enhanced user experience. That is why, it is imperative for companies to never overlook a usability issue and it is definitely justified on the customer’s part to give up on an app if the issues interfere with the completion of the task.
The main goal of User Experience is to ensure that the platform fulfills the customers' needs in a smooth, convenient manner and confirms their long term loyalty to the product. That being said, it is quite challenging to determine the customers' needs, owing to their evolving needs. That is why it is imperative to track their behavior on the platform, get actionable insights, and make necessary changes to make the customer experience as pleasant as possible.
While your mobile application is up and running on the app store, there are 3 million other apps on it too. Without targeted user acquisition strategies (UA), it may be rather ambitious to expect to find new users and convert them into long-term customers for your app.
It's tempting to believe that user acquisition is the key factor for assessing mobile app success, but high download rates do not yield much market benefit without active users. Brands…
Mobile UX analytics is the analysis and assessment of user activities on an application that helps understand how its design can be suitable to fulfill the present or growing requirements…
App Development is becoming key for most businesses as they are now picking the mobile first route to interact and engage with more users. App UX can either make or…
Session replay is the recreation of the interactions of users on a mobile app precisely or as close as possible to how all users really encountered it. Session replay tools…
Every click, swipe and tap that occurs on your app decides its entire usability. From swiping up to open a navigation menu or clicking to mark an item as favorite…
Touch Heatmaps are one of the most useful tools to be used to read your users’ minds and understand their behavior patterns. Android app analytics solutions like UserExperior sometimes proclaim…
Mobile app session recording is one of the key features of UserExperior, a smart app analytics tool. It offers scope for viewing precisely what the user was doing on your…
One of the biggest challenges with analytics tools is that teams find it very difficult to analyze the data and get some value out of it. UserExperior has come up…
Identifying user behavior is crucial to take necessary steps to boost user engagement on your app. A mobile app touch heatmap tool helps you identify the pain points of app…
Once you have built a mobile app that solves a real-life problem for its users, the next step is to gain and engage new users and generate revenue. This is…