How a leading NBFC reduced support SLAs and optimized user journeys.

How a leading NBFC reduced support SLAs and optimized user journeys.

Case Study ⋅ 
Marketing

Leading NBFC reduced support SLAs by 90% and optimized user journeys

An NBFC - Investment and Credit Company ( NBFC - ICC) serving millions of Indians since 2007 is expanding operations pan India. It invests in financial institutions in emerging markets with its prime focus on business and consumer banking.

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