Reduction in app crashes and
simplified user journeys
Seconds for completing KYC
on app, down from 20+ seconds!
Lower issue resolution time and reduced support tickets
Having the capability to see user behavior and keep a check on anything that is affecting user experience...
The UserExperior is easier than other app analytics tools... highest benefit was reduction in support resolution time.
It has helped us in identifying some very small but critical dropoff areas and bridging that gap for our users...
You can analyze details like API properties of an action, crashes, unresponsiveness, and more
Recording sessions doesn't affect performance on user devices
Mask sensitive user data or skip recording a screen entirely to preserve privacy
Analyze heatmaps with normal taps, rage taps, and long presses
Quickly access session recordings for any area of the heatmap for further analysis
See interactions for first touch, second touches, taps with crashes or UI freezes, and more
Easily create multi-step funnels with screens or events
Get a snapshot of rage sessions, cash sessions, and more along with funnel steps
Access all the user session recordings with issues at every funnel step
Our SDK is under 300 KB, simple to install, and never affects performance of user devices.
Customizable filters and user segments to analyze specific cases.
Use data sampling, put daily limits, or add your custom recording rule.
Securely share recordings with support and dev teams to understand issues better.
“UserExperior reveals the invisible user pain points. It has helped us in reducing drop-offs from crucial conversion funnels. Would highly recommend any team looking for a digital experience monitoring tool.”
Sr. Lead Software Architect, Bajaj Finserv
“UserExperior is easy to use, we could start analysing our app from day 1. The customer support has been great! The team really values your feedback.”
Product Owner, Aalgro
"Troubleshooting usability aspects of our website are nor really simple and fast - We can watch what exactly went wrong for every user and fix digital experiences."
Senior VP, HDFC Ergo
"UserExperior has become an integral part of our journey. We couldn’t have fixed few of our most important user journeys without UserExperior."
"UserExperior has been one of the few SaaS products that has been able to deliver an effective prognosis to the most common pain point of our suite of apps"
Head of Product, Kissht
"Insights from UserExperior drove a 30% reduction in our app crashes. Our customer behavior data lives in UserExperior, so we can quickly identify and take action on any roadblocks across our UI/UX "
Design Head, Aditya Birla Health