Impact

Trusted by
top companies

birla_logo

30%

Reduction in app crashes and
simplified user journeys

bajaj-finserv-logo

< 7

Seconds for completing KYC
on app, down from 20+ seconds!

icici-logo

98%

Lower issue resolution time and reduced support tickets

swiggy-logoicici_pru_life_logokhatabook_logobig_basket_logohdfc_logokissht_logo

Rated on G2

Great tool for digital experience
monitoring

Having the capability to see user behavior and keep a check on anything that is affecting user experience...

Easy to use and saves several hours of support time

The UserExperior is easier than other app analytics tools... highest benefit was reduction in support resolution time.

A must have tool for understanding user behaviour

It has helped us in identifying some very small but critical dropoff areas and bridging that gap for our users...

Visualize Interactions &
Optimize Journeys

Solutions

Replay user sessions with
contextual data

Session Replay

See Interaction Details

You can analyze details like API properties of an action, crashes, unresponsiveness, and more

Doesn't Affect Performance

Recording sessions doesn't affect performance on user devices

Get Privacy Controls

Mask sensitive user data or skip recording a screen entirely to preserve privacy

See what drives user
interaction on each screen

Heatmap

Distinguish Screen Taps

Analyze heatmaps with normal taps, rage taps, and long presses

Get Integrated Recordings

Quickly access session recordings for any area of the heatmap for further analysis

Filter Interactions Types

See interactions for first touch, second touches, taps with crashes or UI freezes, and more

Find out why users don’t
get things done

Heatmap

Create Funnels in Seconds

Easily create multi-step funnels with screens or events

Get Summaries of Issues in Funnel

Get a snapshot of rage sessions, cash sessions, and more along with funnel steps

Analyze Funnel Sessions

Access all the user session recordings with issues at every funnel step

A few essentials

Sharp features for easy analysis

Lightweight
SDK

Our SDK is under 300 KB, simple to install, and never affects performance of user devices.

Custom Segments & Filters

Customizable filters and user segments to analyze specific cases.

Flexible
Recording Rules

Use data sampling, put daily limits, or add your custom recording rule.

Shareable
Insights

Securely share recordings with support and dev teams to understand issues better.

Integrations

Add the power of qualitative analytics to your tools

View All Integrations >

Happy Customers

Trusted by product, design, development, and support teams across the globe

“UserExperior reveals the invisible user pain points. It has helped us in reducing drop-offs from crucial conversion funnels. Would highly recommend any team looking for a digital experience monitoring tool.”

Anshul Jain

Sr. Lead Software Architect, Bajaj Finserv

“UserExperior is easy to use, we could start analysing our app from day 1. The customer support has been great! The team really values your feedback.”

Deepanshu Mittal

Product Owner, Aalgro

"Troubleshooting usability aspects of our website are nor really simple and fast - We can watch what exactly went wrong for every user and fix digital experiences."

Ashish

Senior VP, HDFC Ergo

"UserExperior has become an integral part of our journey. We couldn’t have fixed few of our most important user journeys without UserExperior."

Hitashi Garg

Co-Founder, Pogo91

"UserExperior has been one of the few SaaS products that has been able to deliver an effective prognosis to the most common pain point of our suite of apps"

Manmeet Singh

Head of Product, Kissht

"Insights from UserExperior drove a 30% reduction in our app crashes. Our customer behavior data lives in UserExperior, so we can quickly identify and take action on any roadblocks across our UI/UX "

Diksha Anand

Design Head, Aditya Birla Health

Blogs & Guides

UserExperior Technologies Pvt Ltd
B-1402 Marigold Meridian, Lake Road, Bhandup West,, Bhandup West, Mumbai, Maharashtra 400078, India

UserExperior Technologies LLC
2033 Gateway Place, 5th Floor
San Jose, CA 95110
Compliances
UserExperior has successfully completed a System and Organization Controls (SOC) 2 Type 2 audit, performed by Sensiba San Filippo, LLP (SSF).
Information Security Management System of UserExperior Pvt Ltd has been assessed and found to conform to the requirements of ISO/IEC 27001:2013.

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