UX Knowledge Base

How do session recordings help you to improve app user experience?

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How do session recordings improve the app user experience?

Session recordings provide every micro-interaction a user makes once he opens the app till he leaves.

  1. Helps you to know and empathize together with your user experience

Using this tool, you'll put yourself in your visitors' shoes within the most natural and unbiased way. You experience what they go through as they browse your website, and build a more enjoyable and efficient user experience as a result.

  1. Identify the problems, bugs and barriers

You can concentrate on the places where users grind to a halt, identify the broken elements and other issues. This is often clearly one among the fastest ways to spot user frustration and optimise your design.

  1. Find the explanations for bounce rate

You can determine the explanations why your user is leaving your app without converting. you'll search for the patterns and see if there's any erratic navigation. See if they encountered any bug or a crash.

  1. Make a data-driven decision

Having a recording makes it easy to share across teams, watch and helps you to form design decisions and optimizations. A data-driven decision always helps in making better decisions and getting the proper people on board.