Full user sessions are captured and replayed in high-quality videos to help you identify the pain points faced by the users while interacting with your app.
The real user monitoring, capturing, and replaying of sessions allows you to see all the user activities in proper order. It also gives you the insights into how your app performed against the users’ activities. The video session replay for app has a robust feedback mechanism that helps you understand why the particular user performed the specific action on your app.
Leaving apart the user’s sensitive information, the real-time mobile app analytics tool records all the gestures performed by the user, any message displayed by the app, any content not loaded, and other relevant things.
User Experior follows a zero privacy intrusion policy; hence the app users can rest assured of the safety of their sensitive information. Instead of capturing the sensitive details, the app has the provision to mask such information. So such data remains 100% safe and secure.
Live sessions of app users are recorded and replayed by UserExperior to understand the users’ problem clearly and effectively. The heat map analytics along with the real user monitoring helps the mobility team to troubleshoot the problems faster. All the users’ gestures, the message displayed by the app, and all other details, except the users’ sensitive information, is recorded in a high-quality video. To know User Experior better, you should
Contact us if your monthly sessions are greater than 3 Million or want a customized plan